Customer Success Specialist
๐จโ๐ผ Roles: Customer Success Specialist
๐จโ๐ผ Experiences: Experienced Required
๐ Posted: 2025-11-17
โณ Expires: 2025-12-01
๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ฎ๐๐๐๐ฌ๐ฌ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ
๐ Location: PIA Road, Lahore
ย ๐ Timing: 7:00 PM โ 3:00 AM
๐๐ฉ๐ฉ๐ฅ๐ฒ ๐๐จ๐ฐ: hr@outsourcetel.com
Weโre looking for a Customer Success Specialist with solid experience in SaaS and Salesforceย
๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
Manage customer relationships, success, and renewals.
Understand client needs and provide timely, effective support.
Use Salesforce for account tracking and issue resolution.
Guide customers on product usage, best practices, and adoption.
Identify growth and upselling opportunities.
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
Bachelorโs degree or equivalent.
Proven experience in Customer Success or Account Management within a SaaS environment.
Strong knowledge of Salesforce CRM.
Excellent English communication skills.
Organized, proactive, and able to manage multiple clients efficiently.
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