Senior HR Officer - Operations

We’re Hiring: Senior HR Officer - Operations

Company: Springs Stores Pvt. Ltd.

Location: Head-Office, Korangi-Karachi, Pakistan

Department: Human Resources

About the Role:

As a Senior HR Officer - Operations, you will manage end-to-end HR operations including HRIS/ HCM administration, payroll support, employee lifecycle management, compliance, and employee relations. This role is perfect for someone who is detail-oriented, tech-savvy, and committed to operational excellence.

Key Responsibilities:

- Prepare HR dashboards, MIS reports, analytics, and headcount summaries while ensuring compliance with labor laws, HR policies.

- Manage onboarding, induction, documentation, confirmations, and off boarding while maintaining accurate employee records and processing lifecycle changes such as transfers, promotions, separations, and renewals.

- Update, manage, and analyze HRIS/HCM data, train staff on system usage and workflows, and troubleshoot system issues with IT.

- Monitor and verify attendance, shifts, overtime, and leave data for payroll, coordinate with finance for accurate processing, and maintain payroll confidentiality.

- Resolve employee queries, support engagement activities and build strong relationships with employees and branches.

- Prepare HR letters including appointment, confirmation, experience, and conduct branch visits to ensure HR process compliance and employee support.

- Manage employee medical insurance, including record maintenance, coordination with providers, and follow-up on claims.

- Recommend improvements in HR processes and policies to drive efficiency and effectiveness.

Qualifications:

- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.

Experience:

- 3–4 years of experience in HR operations, HRIS/HCM management, payroll support, or HR coordination.

Skills & Competencies:

- Proficiency in MS Excel

- Hands-on experience with HRIS / HCM systems

- Strong understanding of payroll processes

- Excellent communication & interpersonal skills

- Maintain Confidentiality and professionalism

- Analytical mindset and attention to detail

- Good understanding of labor laws & HR compliance

Benefits:

- Medical Insurance

- Annual Bonus

- Yearly Performance Increment

- EOBI

- Employee Discount

- Paid Leaves

How to Apply:

Send your resume to: jobs@springs.com.pk with a Subject Line “Sr. HR Officer”