Officer - HR Services

Imtiaz Group is looking for a detail-oriented and proactive "Officer - HR Services" to join our team. The role will be responsible for managing employee Health & Life Insurance programs, ensuring accurate coordination with insurance providers, smooth employee support and compliance with company policies, contributing to an efficient and employee-focused HR function within one of Pakistan’s leading retail organizations.

📍 Location: Head Office – Karachi

🎓 Qualification:

Master’s degree in Human Resources, Business Administration or a related field (preferred).

💼 Experience & Skills Required:

* 2 to 3 years of relevant HR experience, preferably in HR services, compensation & benefits, or insurance administration.

* Sound knowledge of employee Health & Life Insurance policies and claim processes.

* Experience coordinating with insurance companies.

* Ability to manage employee records, insurance documentation and policy renewals.

* Strong interpersonal and communication skills with the ability to handle employee queries professionally.

* Good organizational skills with strong attention to detail.

* Proficiency in MS Office (especially Excel) and HR systems.

🛠️ Key Responsibilities:

* Manage end-to-end administration of employee Health & Life Insurance programs.

* Coordinate policy onboarding, renewals, endorsements and premium payments with insurance providers.

* Facilitate employee insurance enrollment, updates and exits.

* Handle employee insurance queries and support claim processing and follow-ups.

* Maintain accurate insurance records, reports and documentation.

* Ensure compliance with company policies and insurance-related regulations.

* Coordinate with HR and Finance teams for reconciliations and reporting as required.

* Support audits and reviews related to insurance and HR services.

📧 How to Apply:

If you are ready to grow with one of Pakistan’s leading retail chains, please share your CV at jobs@imtiaz.com.pk

Subject Line: Officer - HR Services (Health & Life Insurance) | Head Office