International Household Relocation Operations Manager

About the Role

We are looking for an experienced International Household Relocation Operations Manager to manage and execute door-to-door international household goods (HHG) moves. This role is purely logistics-focused, covering packing, freight coordination, customs clearance support, and destination handover no visa or immigration consulting.

The ideal candidate has hands-on experience with international moving companies or freight forwarders handling personal effects and can independently manage multiple relocations end-to-end.

Location: Islamabad

Type: Full-time

Department: Operations / Logistics

Key Responsibilities

1. Manage international household relocation projects from survey to final delivery

2. Conduct or coordinate pre-move surveys (physical or virtual) and estimate shipment volumes (CBM)

3. Plan and coordinate export packing, labeling, and inventory preparation

4. Arrange sea (LCL/FCL) and air freight through freight forwarders

5. Coordinate with licensed customs clearing agents for export formalities

6. Ensure compliance with Pakistan export regulations and restricted items

7. Liaise with destination agents for import clearance and final delivery

8. Maintain shipment documentation (packing list, BL/AWB, authorizations)

9. Act as the single point of contact for customers throughout the move

10. Handle damage reports, insurance coordination, and post-delivery follow-ups

Required Experience & Skills

1. 3–7+ years experience in international household goods relocation

2. Previous role with an international moving company or HHG freight forwarder

3. Strong understanding of export packing standards

4. Hands-on experience with LCL / FCL container shipments and air freight

5. Knowledge of customs documentation for household goods

6. Experience coordinating with packers, freight forwarders, customs agents, and overseas partners

7. Excellent client communication and coordination skills

8. Ability to manage multiple shipments simultaneously

Preferred Qualifications

1. Experience handling shipments from Pakistan to GCC, EU, UK, or North America

2. Familiarity with restricted and prohibited export items

3. Knowledge of transit insurance processes for household goods

What This Role Is NOT

* No visa or immigration consulting

* No legal or tax advisory responsibilities

* No corporate HR mobility management

Why Join Us

* Build and scale a growing international relocation service

* High ownership and operational autonomy

* Opportunity to shape SOPs and partner networks

How to Apply

Please share your CV and a brief summary of your experience with international household goods relocations at hr@moveit.com.pk