Manager E-Commerce Operations

𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀

Location: Karachi (SMCHS), Pakistan

We are soliciting for a driven and detail-oriented Manager E-Commerce Operations to lead our end-to-end online retail processes. This role is critical to ensuring operational excellence, handling high order volumes daily, and delivering a seamless digital shopping experience.

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

- Oversee daily e-commerce operations across platforms (Shopify, Daraz, etc.)

- Manage high-volume order fulfillment, logistics, and inventory flow

- Lead coordination with warehousing, tech, CX, and merchandising teams

- Drive reporting, automation, and process innovation to improve efficiency

- Track KPIs including delivery timelines, return rates, and order accuracy

- Ensure platform health, product availability, and customer satisfaction

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀

- 5+ years of experience in e-commerce or retail operations

- Strong command of Shopify, OMS, and inventory management tools

- Proven ability to handle high daily order volumes with operational precision

- Excellent leadership, cross-functional collaboration, and problem-solving skills

- Experience in automation, reporting, and continuous process improvement

- Be part of a fast-paced, tech-forward environment that values innovation, execution, and customer obsession.

𝗔𝗽𝗽𝗹𝘆 𝗻𝗼𝘄 𝗮𝘁: hr@zerolifestyle.co

𝗦𝘂𝗯𝗷𝗲𝗰𝘁: Manager E-Commerce Operations