TEKHQS is hiring: Support Enablement & Operations Specialist 🚀

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote
𝐓𝐢𝐦𝐢𝐧𝐠𝐬: US Time Zone (PST)

Join our team to empower customer support, optimize tools like Zendesk, and drive operational excellence. You’ll manage SOPs, analyze support trends, deliver training workshops, and enable teams to perform at their best.

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐃𝐨:
🔹Administer and optimize Zendesk & support tools.
🔹Maintain SOPs, documentation, and compliance.
🔹Analyze support data to improve performance.
🔹Deliver onboarding & training for support staff.

𝐖𝐡𝐚𝐭 𝐖𝐞’𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫;
🔹5+ years in support operations/enablement/training.
🔹Strong experience with Zendesk or similar tools.
🔹Skilled in documentation, analysis, and facilitation.
🔹SaaS/CRM and global team experience is a plus.

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐆𝐚𝐢𝐧
🔹Key role in scaling a global support team.
🔹Cross-functional collaboration & growth opportunities.
🔹Competitive package and strong team culture.

𝐀𝐩𝐩𝐥𝐲 𝐚𝐭: talha.khan@tekhqs.com & mention position name in subject.