Relationship Associate Customer Experience

𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴!

MCB Islamic Bank is inviting applications for the position of “Relationship Associate Customer Experience”. Join our growing team to drive business growth and deliver exceptional customer satisfaction.

𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻

Relationship Associate Customer Experience

𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻𝘀 

Karachi, Faisalabad, Islamabad, Lahore

𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 

Bachelor or Master Degree from HEC recognized University

𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 & 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀 

At least 01 years of overall experience or 01 years of Employee Banking industry experience and / or CM Solution Delivery.

𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 & 𝗦𝗸𝗶𝗹𝗹𝘀

➡️ Accustomed with Employee Banking industry and practices.

➡️ Good communication skills.

𝗝𝗼𝗯 𝗿𝗼𝗹𝗲 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

➡️ Servicing of existing portfolio and closely monitoring their monthly throughput. Conduct wallet sizing activity and enhance Bank’s wallet share through better services. Growth in throughput volume as per assigned target (existing and NTB).

➡️ Responsible to organize and execute Employee Banking deals within all business segments such as CIBG, Commercial / SME, Retail / Institutional Sales etc. Primary responsibility is to achieve assigned EB targets set at the start of Calendar Year. Ensure to maintain monthly run rate to achieve given annual targets.

➡️ To on-board Employee Banking Mandates in order to achieve No. of NTBs Month wise, train and assist our teams to achieve these targets.

➡️ Closely look after existing portfolio of Employee Banking mandates to increase Payroll volume and deposit retention in these accounts.

➡️ Engage branches and other business segments to focus on growth of these relationships.

𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗽𝗹𝘆

Qualified candidates are requested to send their updated resumes at jobs@mcbislamicbank.com by 𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝟵, 𝟮𝟬𝟮𝟲. Please mention “Relationship Associate Customer Experience” in the subject line when applying. Only short listed candidate will be contacted for further process.