Senior Manager HR
Views: 174
Posted: 2026-09-25
Expires: 2026-10-09
Active๐ข Zero Lifestyle is Hiring โ Senior Manager HR | Retail
Location: Karachi
Department: Human Resources
Industry: Retail
๐น Key Responsibilities
- Lead end-to-end HR operations for retail outlets, head office, and field teams.
- Manage HR activities across multiple retail locations and ensure consistent implementation of HR policies and procedures.
- Develop and execute workforce planning and manpower strategies based on business requirements.
- Lead high-volume recruitment for Outlet Managers, Sales Staff, Promoters, Cashiers, Customer Experience, and support functions.
- Partner with Retail Operations and Business Heads to address manpower requirements and improve workforce productivity.
- Manage onboarding, employee confirmation, transfers, promotions, performance management, and exits.
- Handle employee relations, grievances, disciplinary matters, attendance, leave, and workplace issues.
- Develop and monitor retail HR KPIs, attendance, turnover, absenteeism, and employee productivity.
- Ensure effective implementation of HR policies across all retail locations.
- Work closely with payroll and finance teams to ensure accurate and timely payroll inputs.
- Support performance appraisal, succession planning, employee engagement, and retention initiatives.
- Conduct regular outlet visits to understand workforce challenges and ensure HR compliance.
- Prepare HR reports, dashboards, and workforce analytics for senior management.
- Identify HR process gaps and implement improvements to enhance operational efficiency.
๐น Requirements
- 15+ years of HR experience, with strong experience in the retail sector.
- Must have hands-on experience managing HR for multiple retail outlets/stores.
- Proven experience in retail recruitment and high-volume hiring.
- Strong knowledge of HR operations, employee relations, performance management, and HR policies.
- Experience working closely with Retail Operations and business leadership.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Excellent understanding of retail workforce dynamics, shift-based employees, attendance, and employee turnover.
- Strong command of HRIS, MS Excel, and HR reporting/analytics.
Ability to work in a fast-paced, multi-location retail environment.
๐ฉ Interested candidates can share their CV at:
faisal.mehmood@zerolifestyle.co