Technical Support Specialist
👨💼 Roles: Technical Support Specialist
👨💼 Experiences: Experienced Required
🏢 Companies: Abidi Solutions
🗓 Posted: 2025-11-25
⏳ Expires: 2025-12-09
Technical Support Specialist
- Location: Islamabad Gulberg Green
- Shift Timing: 7:00 PM to 4:00 AM (Night Shift)
- Experience: 5-6 years
Responsibilities:
- Provide technical support and assistance to customers via phone, email, or chat
- Diagnose and troubleshoot hardware, software, and network issues
- Document troubleshooting steps and resolutions
- Escalate complex issues to higher-level support teams
- Collaborate with cross-functional teams to resolve technical issues
- Maintain accurate records of customer interactions and technical issues
Required Skills:
- Strong understanding of computer systems, hardware, and software
- Excellent problem-solving and communication skills
- Familiarity with networking concepts and protocols
- Experience with remote desktop support tools and ticketing systems
To apply, send your resume to shaider@abidisolutions.com
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