Technical Support Executive
👨💼 Roles: Technical Support Executive
👨💼 Experiences: Fresh Required
🏢 Companies: ePAGING
🗓 Posted: 2025-12-10
⏳ Expires: 2025-12-24
ePAGING is Hiring! — Technical Support Executive (L1)
📍 Location: Bahadurabad, Karachi.
🏢 Department: Technical Support
🕒 Employment Type: Full-Time – (Fixed Night Shift)
✅ Required: Fluent English Communication
🚘 Transport: Pick & Drop Available for Female Employees
Key Responsibilities:
• Provide first-level technical support to customers via email, calls, and ticketing systems
• Troubleshoot software/hardware issues and escalate complex cases when required
• Maintain logs of issues and their resolutions in the support system
• Ensure timely response and maximum customer satisfaction
• Assist in onboarding users and guiding them through product features
• Collaborate with internal teams to improve service quality
Requirements:
• Bachelor’s degree in IT/Computer Science or related field
• 0–1 year of technical support or IT helpdesk experience (Fresh graduates encouraged to apply!)
What We Offer:
• Market competitive salary & performance bonuses
• Professional growth & learning opportunities
• Friendly and supportive work environment
• Exposure to modern tools, technologies & global clients
How to Apply:
Please apply in this pattern:
Current Salary:
Expected Salary:
Home location:
Attach your resume and send it to careers@epaging.io with the subject line: Technical Support Executive (L1)
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