Regional Coordinators - IT

Ismail Industries Limited is seeking proactive and detail-oriented Regional Coordinators - IT to support secondary sales systems, drive user adoption, and ensure seamless technology operations across regional sales functions in Karachi and Lahore. 

Key Responsibilities:

- Provide day-to-day functional support for secondary sales applications, ensuring smooth system usage for regional Sales Teams and distributors.

- Log, track, and troubleshoot system issues, coordinate with NCIT and vendors for resolution, and maintain regular status updates for management.

- Participate in User Acceptance Testing (UAT), validate system changes against business processes, and support business sign-off activities.

- Support regional implementations, pilot rollouts, upgrades, and go-live activities while coordinating with sales teams, distributors, and NCIT stakeholders.

- Conduct user training sessions for Sales teams, assist in the preparation of training materials, and provide ongoing support to end users across the region.

- Support regional BI reports, dashboards, and MIS, ensuring data accuracy and timely availability of regional reports.

Qualifications & Skills:

- Bachelor’s degree in IT, Computer Science, Business Administration, or a related field

- 2-5 years of relevant experience in secondary sales software support

- Hands-on experience in master data management, UAT, vendor coordination, and user training

- Strong analytical, documentation, and communication skills

- Experience with Salesflo application is an advantage

- FMCG or distribution industry experience is preferred

- Sound understanding of BI reports and data analysis

Send your resume to careers@ismailindustries.com, mentioning the position in the subject line.