Performance Planning Executive

BYD Pakistan, Mega Motor Co., is looking for a "Performance Planning Executive" in their Customer First Department.

Qualification: Graduation (BBA, BS, or a related field).

Experience: 2+ years of relevant experience in planning, network performance, or operations reporting.

Location: Head Office, Karachi.

The candidate will be responsible for assisting in the planning, coordination, and reporting of after-sales operations, ensuring seamless scheduling, rigorous data integrity, and high-quality service delivery aligned with BYD’s global standards. The role involves tracking key operational metrics, extracting and analyzing data from SAP and DMS, and presenting structured KPI dashboards to support strategic decision-making and performance optimization.

The individual will coordinate cross-functionally to streamline daily and weekly operational reviews, maintain precise documentation and meeting minutes, and manage MMC insurance data consolidation and reporting for relevant stakeholders. Additionally, they will assist in claim processing, facilitate dealer and vendor reimbursement workflows, and liaise closely with finance to ensure prompt payment disbursements and receipt reconciliation.

Notably, the role includes updating core records across DMS and ERP systems, identifying basic process bottlenecks, and actively supporting the development of continuous improvement interventions across the service network.

Strong analytical thinking, attention to detail, and proficiency in MS Office and business intelligence reporting are essential, along with solid cross-functional collaboration, ownership, and a customer-centric mindset to drive operational excellence.

Email us your resume at talent@byd-mega.com by 4 September 2026.

Don't forget to mention the position title in the subject line.