Dining Hall Team Lead

Job Title: Dining Hall Team Lead

Department: Dining

Company: Foods Inn

Location: Karachi

About Us

Foods Inn is a dynamic and forward-thinking organization committed to excellence in restaurant industry. We are seeking a highly motivated and experienced Dining Hall Team Lead to join our team.

Key Responsibilities

•Lead dining hall team during shifts to deliver efficient, high-quality service.

•Assign tasks during pre-shift briefings, communicating menu specials, promotions, and priorities.

•Oversee accurate order-taking, timely delivery, and proper presentation of food and beverages.

•Ensure dining hall readiness, including cleanliness of floors, surfaces, furniture, washrooms, and complete table setups.

•Manage daily operational checklist: cleaning (floors, walls, glass, dustbins, signage), equipment checks (IT systems, KOT, credit card machines, LCDs, fire extinguishers), and readiness (petty cash, reservations, water quality, cutlery).

•Supervise Sunday tasks: clean external MS platforms, wash AC filters, and internal/external dustbins, ensuring photographic evidence is shared.

•Enforce staff hygiene, uniform, and grooming standards; monitor attendance and report issues to the Supervisor.

•Maintain equipment and utilities; update maintenance and water tank cleaning records; share meter readings via WhatsApp.

•Address guest inquiries and complaints professionally, escalating complex issues to the Supervisor.

•Ensure compliance with SOPs, hygiene, and food safety standards; foster teamwork and a guest-first approach.

•Provide staff performance feedback, escalating attendance or behavioral concerns to the Supervisor.

•Execute closing procedures, securing IDs and reporting issues with photographic evidence.

Requirements

•Intermediate education (Bachelor’s in hospitality preferred).

•Minimum 2 years of experience in dining/service operations, preferably in a senior waiter or team lead role.

•Strong leadership and coordination skills with the ability to manage teams during busy shifts.

•Good knowledge of guest service, food handling, hygiene, and safety standards.

•Excellent communication and interpersonal skills.

•Basic computer literacy, including MS Office (with Excel experience preferred).

•Flexibility to work shifts, including weekends and holidays

Benefits 

•Market-competitive salary

•Complimentary daily meal

•Weekly rest day

•Annual leave entitlement

•Two annual bonuses

•Medical insurance coverage

•Child education allowance

•Personal & family wedding allowance

Share your CV on career@foodsinn.co