Customer Care Representative

๐Ÿ“ Locations: KarachiExpired

๐Ÿ‘จโ€๐Ÿ’ผ Roles: Customer Care Representative

๐Ÿ‘จโ€๐Ÿ’ผ Experiences: Experienced Required

๐Ÿ—“ Posted: 2025-08-23

โณ Expires: 2025-09-06

Eplanet Global subsidiary ๐—ž๐—ต๐—ฎ๐—ถ๐˜๐˜† is looking for a ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—–๐—ฎ๐—ฟ๐—ฒ ๐—ฅ๐—ฒ๐—ฝ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ to join our growing team at LO. Weโ€™re seeking a smart, confident, and compassionate individual who can bring exceptional communication skills and a problem-solving mindset to the role.

๐Ÿ•’ ๐—ง๐—ถ๐—บ๐—ถ๐—ป๐—ด๐˜€: 10:00 AM โ€“ 7:00 PM
๐Ÿ“† ๐——๐—ฎ๐˜†๐˜€: Monday to Friday
๐Ÿ“ ๐—Ÿ๐—ผ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Karachi
๐Ÿ“Œ ๐—ง๐˜†๐—ฝ๐—ฒ: 3-Month Internship โ†’ Leading to Permanent Role (based on performance)
๐Ÿ’ฐ ๐—ฆ๐˜๐—ถ๐—ฝ๐—ฒ๐—ป๐—ฑ: PKR 30,000 (during internship)

๐Ÿ”น๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€:
๐Ÿ‘‰Handle inbound and outbound customer calls
๐Ÿ‘‰Respond to queries via WhatsApp, social media, and email
๐Ÿ‘‰Manage backend order processing and tracking
๐Ÿ‘‰Coordinate with internal teams to resolve complaints and queries
๐Ÿ‘‰Follow up with missed calls over the weekends

๐Ÿ”น๐—ฅ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:
๐Ÿ‘‰1โ€“2 years of experience in customer care and sales
๐Ÿ‘‰Calm, solution-oriented, and empathetic personality
๐Ÿ‘‰Confident and professional demeanor
๐Ÿ‘‰Fluent in English & Urdu (spoken and written)

๐Ÿ“ฉApplicants may submit their resumes at: tanzila.ali@eplanetglobal.com by mentioning โ€œCustomer Care Representative โ€“ LO (Karachi)โ€ in the subject line.
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Customer Care Representative