Classified Jobs in Pakistan

We’re Hiring: Junior HR (Remote) Inovativex is looking for a Junior HR to join our team! If you’re organized, proactive, and have strong communication skills in English, this is a great opportunity to start your HR career. Requirements: Must have a laptop & stable internet Strong English communication skills Fresh graduates or up to 6 months of HR/Admin experience 🕒 Office Timings: 11:00 AM – 08:00 PM (PKT) (includes 1-hour break) 🌍 This is a remote position – work from anywhere in Pakistan. 📩 Send your CV to: hr@inovativex.com

📢 Position: Head of Customer Success ⏱️ Timings: 7 PM - 4 AM (PKT) 📍 Work Mode: Remote, Full-time 📩 Apply Now: hr@themaddex.com About the Role: We are seeking an experienced and visionary Head of Customer Success to lead, scale, and elevate our customer success function. As a senior leader, you will be responsible for shaping the customer journey, driving retention and expansion, and ensuring that our customers achieve measurable success with our solutions. This role requires a strategic thinker with exceptional leadership skills, operational rigor, and a deep passion for customer advocacy. Key Responsibilities: • Leadership & Strategy • Define and execute the long-term vision and strategy for the Customer Success department. • Lead, mentor, and inspire a high-performing team of Customer Success Managers, Onboarding Specialists, and Support staff. • Establish KPIs and frameworks to measure customer satisfaction, retention, and account growth. • Customer Retention & Growth • Drive net revenue retention (NRR), customer lifetime value (CLV), and expansion opportunities. • Partner with Sales and Marketing to design cross-sell/upsell initiatives. • Ensure proactive engagement, reducing churn through predictive analytics and health scoring. • Operational Excellence • Implement scalable processes, playbooks, and customer journey mapping. • Establish a customer health dashboard and implement automation where possible. • Collaborate with Product to incorporate customer feedback into roadmap decisions. • Executive Partnership • Serve as the voice of the customer at the executive table. • Provide regular reporting on customer insights, churn trends, and growth opportunities. • Build strong relationships with key accounts and act as an escalation point for critical issues. Requirements: • 10+ years of experience in Customer Success, Account Management, or related functions, with at least 5+ years leading teams. • Proven success in scaling customer success operations in a high-growth SaaS or service-based environment. • Track record of improving customer retention, reducing churn, and driving expansion. • Strong leadership with the ability to build, motivate, and retain top talent. • Deep understanding of customer lifecycle management, journey mapping, and success metrics. • Analytical mindset with experience using tools like Salesforce, HubSpot, Gainsight, or similar CS platforms. • Excellent communication and executive presence.

🚀 We’re Hiring: E-commerce Intern 📍 Bahria Town, Lahore | 🕘 9 AM – 6 PM (Mon–Sat) Kickstart your career in e-commerce with hands-on experience in eBay, Etsy & social media management. Internship leading to a permanent job based on performance. 📩 Apply Now: info@infinitywarriors.com