IT Support Technician
Views: 512
Posted: 2026-09-28
Expires: 2026-10-12
ExpiredQMCC is hiring:
Job Title: IT Support Technician
Job Type: Remote(7pm-3:30am)
Job Overview:
We are looking for an enthusiastic and reliable IT Support Technician to join our team. The candidate will provide day-to-day technical support to employees and retail locations, troubleshoot common IT issues, and assist with maintaining computers, networks, and other IT equipment.
Key Responsibilities:
• Provide basic technical support to employees and retail stores.
• Troubleshoot common issues with computers, printers, internet connections, software, and other IT equipment.
• Set up and configure computers, user accounts, printers, and other devices.
• Assist users with password resets, account access, and basic Microsoft 365 applications.
• Perform basic network troubleshooting, including Wi-Fi, internet, and connectivity issues.
• Assist with Windows updates, software installations, and basic system maintenance.
• Help manage user accounts and permissions in Microsoft Active Directory.
• Escalate more complex technical issues to senior IT staff when required.
• Keep basic records of IT issues, solutions, and equipment.
• Follow IT security and company policies.
• Provide friendly and professional support to users.
Basic Qualifications & Skills
• Basic knowledge of computers, Windows, and common software applications.
• Basic understanding of networking concepts such as Wi-Fi, IP addresses, routers, and switches.
• Basic knowledge of Microsoft 365 is an asset.
• Familiarity with Active Directory is an asset but not required.
• Strong problem-solving and troubleshooting skills.
• Good communication and customer-service skills.
• Ability to learn new technologies quickly.
• Ability to work independently and as part of a team.
• Reliable, organized, and willing to take responsibility for assigned tasks.
Education & Experience
• Diploma, certificate, or coursework in IT, Computer Science, or a related field is preferred.
• Previous IT support or help-desk experience is an asset but not required.
•Strong English communication skills.
• Candidates with relevant education, technical knowledge, and a strong willingness to learn are encouraged to apply.
Apply at: maryam.asad@qmcc.ca
📍 Remote@QMCC#IT Support Technician🧳 Experienced Required🧳 Fresh Required