
IT Support Specialist
Views: 51
Posted: 2026-04-27
Expires: 2026-05-11
ExpiredJOB DESCRIPTION
Company: FaisalTown Group
Job Title: IT Support Specialist
Department: Information Technology
Location: Head Office, FaisalTown Group, Rawalpindi
Reports To: Head of Department - IT
Job Summary:
The IT Support Specialist is responsible for managing and maintaining the organizationโs IT infrastructure, including network systems, servers, and security protocols. The role ensures smooth day-to-day IT operations, system reliability, and data security while supporting organizational growth through infrastructure enhancements and upgrades.
Key Responsibilities:
โข Design, configure, and maintain network infrastructure including LAN, WAN, WLAN, and VPN.
โข Configure and manage network devices such as routers, switches, firewalls, and load balancers.
โข Implement and enforce network security policies, access control lists (ACLs), and firewall rules.
โข Monitor network performance and troubleshoot issues to ensure optimal system availability.
โข Plan and execute network upgrades, migrations, and capacity planning initiatives.
โข Collaborate with cross-functional teams for IT infrastructure projects and new deployments.
โข Install, configure, and maintain Windows Server and Linux (RHEL/Ubuntu) environments.
โข Manage Active Directory, Group Policy, DNS, DHCP, and file sharing services.
โข Administer virtualization platforms such as VMware vSphere and Hyper-V.
โข Ensure data backup, disaster recovery, and system security compliance.
โข Provide technical support and troubleshooting for hardware, software, and network issues.
โข Maintain documentation of IT systems, configurations, and procedures.
Qualification:
โข Bachelorโs degree in IT or equivalent.
โข 3-5 years of relevant experience.
โข CCNA / CCNP (Cisco Certified Network Associate/Professional)
โข Microsoft Certified: Windows Server / Azure Administrator
โข CompTIA Network+ or Security+
โข VMware Certified Professional (VCP)
Required Skills:
โข Strong knowledge of networking concepts and protocols (TCP/IP, VLANs, routing, switching).
โข Hands-on experience with enterprise networking hardware and firewall configurations.
โข Proficiency in Windows Server and Linux system administration.
โข Experience with virtualization technologies (VMware / Hyper-V).
โข Good understanding of cybersecurity practices and network security.
โข Problem-solving and analytical skills with attention to detail.
โข Ability to work independently and as part of a team.
โข Strong communication and documentation skills.
To Apply:
Email : careers@faisaltown.com.pk
๐ Rawalpindi@FaisalTown Group#IT Support Specialist๐งณ Experienced Required