Position: Sr. Executive IT (Network & System Support)

Utopia Industry is seeking a talented and motivated Sr. Executive IT to join our dynamic team. The ideal candidate will be responsible for ensuring smooth IT operations by providing technical support and assistance to end-users, troubleshooting system issues, and maintaining network and system performance across the organization.

Key Responsibilities:

· Provide technical support for hardware, software, and network issues.

· Troubleshoot Windows systems and client applications.

· Configure and maintain printers, handheld devices, and peripherals.

· Install and configure software and functions according to specifications.

· Manage user accounts, passwords, and MFA settings.

· Assist with employee onboarding/offboarding, device setup, and user training.

· Conduct system health checks, diagnose faults, and ensure timely resolution.

· Maintain IT asset inventory and document IT processes.

· Stay updated with product updates and provide training on IT features.

Qualifications & Skills:

· Bachelor’s degree in computer science, Information Technology, or a related field.

· Minimum 3 years of relevant experience in IT support and system management.

· Strong troubleshooting skills for both hardware and software.

· Experience with IT service management and inventory management systems.

· Familiarity with ticketing systems and remote access tools is a plus.

· Excellent communication and teamwork skills with the ability to work under pressure.

Location: Gulshan e Maymar, Site Area Phase 2, Karachi

Send your updated CV to uzma.haider@utopia.pk and bilal.pervaiz@utopia.pk

Mention “Sr. Executive IT” in the subject line.