Sales Support Officer/Assistant

Job Title: Sales Support Officer/Sales Assistant
Department: Sales
Location: Lahore/Islamabad

Job Summary:
We are looking for a proactive and tech-savvy Sales Support Officer/Assistant to join our dynamic team at Lahore & Islamabad. The role involves providing end-to-end operational and training support to the sales team, ensuring smooth coordination across departments, and facilitating skill and knowledge enhancement through effective training programs.
Key Responsibilities:
Training & Development:
Collaborate with Sales, Product, and other relevant teams to develop and deliver product, policy, system, and compliance training to new and existing Sales Officers.
Assist in onboarding and upskilling of sales staff by organizing regular learning sessions and refreshers.
Operational Support:
Act as a central point of contact for daily sales operations, providing timely support to address queries and issues faced by the sales team.
Ensure prompt coordination and resolution of cross-functional escalations by liaising with relevant departments (Product, IT, Compliance, etc.).
Quality & Compliance Monitoring:
Support sales process quality by sharing best practices, reinforcing compliance standards, and monitoring adherence to policies.
Process Improvement:
Identify gaps in sales knowledge or operational processes and recommend improvements to increase efficiency and effectiveness.
Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience in Sales Support, Training, or Quality Assurance roles (minimum 1–2 years).
Excellent verbal and written communication skills.
Strong organizational and coordination abilities.
Fast learner with a keen interest in understanding business processes and tools.
Tech-savvy with proficiency in MS Office and CRM tools; familiarity with digital training platforms is a plus.
Ability to work under pressure and manage multiple tasks in a fast-paced environment.

Share the resumes at Sidra.ahmed@4sightpk.com