Patient Experience Representative
👨💼 Roles: Patient Experience Representative
👨💼 Experiences: Experienced Required
🏢 Companies: PRG Pakistan
🗓 Posted: 2025-12-31
⏳ Expires: 2026-01-14
🌟 Join Our Team – Patient Experience Representative
📍 Location: Rawalpindi | 🕒 Shift: On-site (Night)
Job Summary:
PRG Pakistan is looking for a compassionate and detail-oriented Patient Experience Representative to join our healthcare team. The ideal candidate will handle patient billing inquiries, insurance verifications, and provide outstanding support to ensure a seamless experience.
Requirements:
• Respond to patient inquiries regarding billing, claims, and balances.
• Verify insurance coverage and explain benefits, co-pays, and deductibles.
• Help patients understand financial responsibilities and payment options.
• Resolve billing discrepancies and escalate complex cases when needed.
• Process payments, set up payment plans, and post accurately to accounts.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Document all interactions and maintain accurate records.
• Collaborate with billing, collections, and clinical teams for efficient service.
• Provide administrative support such as updating records and generating reports.
📩 Apply Now: fiza7994@prgmd.com
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