E-Commerce & Online Order Management Executive
👨💼 Roles: E-Commerce & Online Order Management Executive
👨💼 Experiences: Experienced Required
🗓 Posted: 2025-10-21
⏳ Expires: 2025-11-04
We’re Hiring: E-Commerce & Online Order Management Executive
📍 Location: Lahore – Head Office ( 29km Ferozepur Road, Lahore)
We’re looking for a super-efficient, detail-oriented and proactive team member who can take full ownership of our online order management operations and ensure a seamless customer journey from checkout to delivery.
What You’ll Be Doing:
* Manage all orders through Shopify — from placement to delivery.
* Coordinate with warehouse teams for stock availability and dispatch timelines.
* Manage Omni / Retail Pro integration to keep stock perfectly synced between retail and online.
* Handle courier coordination (pickups, tracking, COD settlements, payments).
* Respond quickly and professionally to order-related customer queries (email, WhatsApp, or DMs).
* Prepare and maintain daily/weekly order performance reports.
* Track and reconcile payments and return settlements with finance and courier teams.
Who We’re Looking For:
- Minimum 2–3 years of hands-on experience in e-commerce operations or order management.
- Strong command over Shopify, Retail Pro, and Omni.
- Fast, responsive, and extremely organized — no missed messages, no pending updates.
- Excellent communication skills in English & Urdu.
- Strong Excel/Google Sheets and coordination skills.
- Ownership mindset — you don’t wait for reminders; you get things done.
👉 Apply now at info@julke.pk
with subject line “E-Commerce Executive – Lahore”.
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