Deputy Manager IT

We’re Hiring | Deputy Manager IT

The Smart School is looking for a Deputy Manager IT to join our Head Office team in Lahore.

Education: Bachelor's or Master's degree in information technology, computer science, or a related field.

Experience: 2-3 years in IT infrastructure and systems administration (Active Directory, Windows Server, Microsoft 365), Virtualization (VMware and/or Hyper-V), backup, basic networking and disaster recovery.

Location: Head Office, Lahore

Key Responsibilities:

Ensure the implementation and smooth processing of ICT procedures.

Manage Active Directory (AD) user creation, access management, and permissions for regional office and campuses.

Administer Microsoft 365 accounts, including user provisioning, license assignment, email setup, and basic troubleshooting.

Maintain and monitor network and internet infrastructure at the Regional Office.

Administer and maintain the AD infrastructure, including domain controllers, Group Policy (GPO), OUs, security groups, and password and access policies.

Administer Microsoft 365 and Entra ID (Azure AD) at tenant level.

Manage DNS and DHCP services (zones, records, scopes), domain registrations, and SSL certificate renewals.

Administer and monitor virtualization platforms (VMware vSphere/ESXi and Microsoft Hyper-V.

Troubleshoot IT equipment installed in the Regional Office and Warehouse.

Installation and configuration of ICT labs in campuses.

Provide ongoing support and troubleshooting assistance.

Supervise and follow up on record keeping with ICT staff of the campuses.

Ensure student data on SWP is updated on a regular basis.

Handle day-to-day queries from campuses regarding ICT labs and SWP.

Coordinate with Head Office (HO) for smooth execution of ICT initiatives and SWP.

Work closely with internal teams, including Academic, Business Development, and Compliance teams.

Manage IT vendors and ISPs, support procurement, and assist in IT budget planning.

Maintain IT asset inventory, network diagrams, SOPs, and technical documentation.

Follow change management and maintenance-window processes, and prepare periodic IT reports on KPIs (uptime, ticket resolution, incidents).

Support IT audits and ensure compliance with organizational IT policies.

How to Apply: Send your Resume on the email mentioned below.

tssrecruitment@thesmartschools.edu.pk