Customer Support Representative (UK Hotel Project) – Remote (Back Office – Pakistan)
🕒 Full-Time | 🗣️ English Speaking | 💼 1-2 Years Experience Required
📍 Remote | 🏨 UK Hotel Client

We are looking for a Customer Support Representative to join our back-office team for a UK-based hotel. You will handle incoming calls from hotel guests and customers, assisting them with booking inquiries, general questions, and other support needs.

🔹 Key Responsibilities:
• Answer inbound customer calls related to hotel bookings, inquiries, and support
• Provide polite, professional, and accurate assistance to UK guests
• Handle reservation details, availability checks, and general information
• Log all calls and feedback in the system
• Collaborate with the UK hotel’s on-ground team if needed

🔹 Requirements:
• 1–2 years of customer support or call center experience (UK-based experience preferred)
• Excellent spoken and written English (neutral or UK accent is a big plus)
• Strong communication and problem-solving skills
• Calm and polite attitude with the ability to handle guests professionally

💰 Salary:
• Package depends on experience and communication skills

📝 How to Apply:
Send your CV at info@yoboservices.com