We’re Hiring: Customer Relationship Officer (CRO)

Location: DHA Raya, Lahore

Working Days: Monday to Saturday

We are looking for a Customer Relationship Officer (CRO) with excellent communication skills in both Urdu and English, who can confidently handle

#inbound #outbound calls — especially outbound calls to leads received from social media platforms.

Key Responsibilities:

Attend and manage inbound calls from customers

Make outbound calls to potential leads generated through social media

Build and maintain strong relationships with clients

Respond to customer inquiries and provide accurate product/service information

Follow up with interested leads to convert them into customers

Ensure a positive and professional customer experience

Requirements:

3–4 years of relevant experience in customer relationship management or call handling (inbound & outbound)

Excellent communication skills in Urdu and English

Confident and persuasive communication style

Strong interpersonal and follow-up skills

Customer-focused and proactive attitude

If you’re passionate about communication, lead follow-ups, and customer engagement — we’d love to have you on our team!

Location: DHA Raya, Lahore