Assistant Manager IT

🚨 WE’RE HIRING | ASSISTANT MANAGER IT

📍 Location: Faisalabad Plant 

🏭 Company: Sera Pakistan

💼 Employment Type: Full-Time

Are you ready to take ownership of IT operations in a fast-paced manufacturing environment? We are looking for an experienced Assistant Manager IT to manage plant-wide IT operations, ensure system reliability, and provide effective technical support across production and business functions.

Key Responsibilities:

• Manage day-to-day IT operations of the ceramic manufacturing plant.

• Ensure smooth functioning of ERP, production, inventory, and reporting systems.

• Maintain and troubleshoot hardware, software, servers, databases, and network infrastructure.

• Manage LAN/WAN, internet connectivity, Wi-Fi, and CCTV systems.

• Provide IT support to Production, Quality, Warehouse, Admin, and Head Office users.

• Coordinate with vendors for IT equipment, software licenses, maintenance, and technical services.

• Ensure data security, backups, access controls, and disaster recovery procedures.

• Monitor servers, databases, and overall system performance.

• Support automation, barcoding, and IT-related process improvements in production and warehousing.

• Manage user accounts, email systems, and access rights as per company policies.

• Ensure IT compliance, documentation, and adherence to internal SOPs.

• Support IT audits, system upgrades, and new technology implementations.

• Troubleshoot daily IT issues in a manufacturing environment on a priority basis.

• Prepare IT reports, system logs, and management updates.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.

• 5+ years of relevant IT experience, preferably in manufacturing or industrial plants.

• Strong knowledge of networking, servers, hardware, software, and ERP systems.

• Experience with data security, backups, and disaster recovery.

• Ability to manage IT vendors, support staff, and plant IT operations.

• Strong problem-solving, communication, coordination, and organizational skills.

📩 How to Apply: Share your updated CV at hiring@sa-ceramics.com

Subject: Assistant Manager IT – Faisalabad