Posted: 2025-10-07
Expires: 2025-10-21
Join our team now!
We are hiring โPlanning Managerโ at Systems Limited (Lahore, Karachi, Islamabad).
Responsibilities
Develop and maintain comprehensive market and competitive analysis to provide proactive insights that anticipate competitor strategies.
Facilitate and drive the monthly planning cycle (S&OP), ensuring efficiency, accurate planning, and timely decision-making to avoid opportunity loss or cost.
Deliver in-depth market understanding to ensure accurate industry, volume, and share planning, with quality inputs into regional and global milestones.
Coordinate the development of integrated long-term macroeconomic forecasts, short-term forecasts, and competitive business scenarios as input into corporate and marketing plans.
Identify and implement improvements to enhance the effectiveness of market, industry, and demand planning insights.
Continuously improve forecasting tools and methodologies for stronger data analysis and reporting.
Support above-market reporting and ensure cadence in planning, reporting, and forecasting with actionable insights.
Act as a trusted partner to stakeholders across functions and seniority levels, building strong cross-functional collaboration.
Lead, coach, and develop team members to drive high performance.
Requirements
Bachelorโs degree in Statistics, Business Analytics, Marketing, or a related field.
Minimum 6 years of experience in marketing planning, demand planning, or FMCG/tobacco industry roles.
Strong expertise in forecasting techniques and marketing/demand planning processes.
Proficiency in competitor analysis and both quantitative and qualitative methods.
Proven project management experience.
Strong communication, negotiation, and influencing skills.
Senior stakeholder management experience, with the ability to build and maintain strong relationships.
Team management experience, including coaching and motivating team members.
Strong presentation and storytelling skills to communicate insights effectively.
Regional experience and financial background preferred.
Interested candidates can share their resumes at talent@systemsltd.com and mention the job title in the subject line.
๐ Karachi๐ Lahore๐ Islamabad#Planning Manager๐งณ Experienced Required
Customer Care Representative (Arabic)
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Posted: 2025-10-07
Expires: 2025-10-21
Join our team now!
We are hiring โCustomer Care Representative (Arabic)โ at Systems Limited (Lahore, Karachi, Islamabad).
Responsibilities
Handle consumer inquiries and complaints via phone, email, chat, and social media with timely and accurate responses.
Diagnose consumer issues and provide effective solutions, escalating complex problems when necessary.
Maintain a thorough understanding of the companyโs products and services to provide accurate information.
Update and manage consumer account information, ensuring all interactions are documented correctly.
Gather and report consumer feedback to support product and service improvements.
Implement ad-hoc activities assigned by internal stakeholders with proper record management.
Process orders, returns, and exchanges efficiently.
Develop and maintain positive relationships with consumers and internal stakeholders through effective communication and follow-up.
Meet performance metrics including call handling, consumer satisfaction, and other KPIs.
Participate in training and development activities to continuously enhance skills and knowledge.
Requirements
Bachelor's degree in Business, Marketing or relevant field.
At least 1 year of contact center experience.
Inbound and outbound consumer service experience.
Customer service-oriented mindset with adaptability to digital tools.
Experience with Salesforce, HubSpot, or CRM systems preferred.
Ability to manage script-led interactions.
Multitasking ability to handle multiple inquiries simultaneously across channels.
Basic technical troubleshooting skills.
Strong active listening, empathy, and conflict resolution skills.
Adaptability to different consumer personalities and changing situations.
Fluency in Arabic and English
FMCG sales experience preferred.
Interested candidates can share their resumes at talent@systemsltd.com and mention the job title in the subject line.
๐ Karachi๐ Lahore๐ Islamabad#Customer Care Representative (Arabic)๐งณ Experienced Required
Posted: 2025-10-07
Expires: 2025-10-21
๐ช๐ฒ ๐ฎ๐ฟ๐ฒ ๐๐ถ๐ฟ๐ถ๐ป๐ด: Image Editor
The Image Editor will be responsible for enhancing, retouching, and optimizing product and campaign images to align with the brandโs visual identity at Head Office, Karachi. The role involves working closely with the marketing and design teams to ensure high-quality visuals are produced for digital platforms, print materials, and e-commerce listings.
๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป:- Bachelorโs degree in Graphic Design, Fine Arts, Multimedia Arts, or a related field.
๐๐
๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ:- 2โ4 years of experience in image editing or retouching, preferably in the textile or fashion industry.
๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
- Edit, retouch, and color-correct product and model images for marketing campaigns, website, and social media.
- Ensure consistency of image quality, tone, and lighting across all brand visuals.
- Collaborate with photographers and designers to deliver final images that meet campaign and brand standards.
- Manage and organize image files, ensuring proper naming conventions and storage.
- Prepare visuals for online platforms including website banners, lookbooks, and digital ads.
- Optimize images for web performance without compromising quality.
- Maintain brand aesthetics and follow the companyโs visual guidelines.
- Assist in photoshoots for product styling and post-production as needed.
๐๐ฝ๐ฝ๐น๐ ๐ป๐ผ๐: careers@alrazzaqfibres.com
๐ Karachi#Image Editor๐งณ Experienced Required