Classified Jobs in Pakistan

Job Title: IT Executive (End User Support) Onsite Karachi Based 𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻: Provide 2nd line diagnosis of incidents/service requests and implement solutions. Provide L1/L2 support to users and Co-ordination with Tier 2 team. Implementing and adhering to EUC standard operating procedures SLA compliance on Service tickets. Works along with senior team members in providing technical support for various systems in a Digital Bank. Audit Awareness and Compliance. Escalating bugs and problems, which require the intervention of Tier 2 team. Following up with Tier 2 team to ensure call are resolved as per service levels. Providing Navigation support to users on application. Level 2 support of application via phone/email and resolving service requests. Addressing known issues through Generation of daily and monthly reports. Timely escalation of issues/incidents and problems that are identified to 2nd line support and vendors. Access software updates, drivers, knowledge bases, and FAQ resources on the Internet to aid in problem resolution and update knowledge base with new identified fixes. Performing preventative maintenance, including checking and housekeeping of workstations, Printers and peripherals. Ensure ongoing operational efficiency of all aspects of the firms IT systems. Install and configure enterprise hardware and software solutions. Maintain Network/PC operating systems, support server/client PC software. Incident management - Prompt reporting of production issues with impact analysis and taking necessary action for rectification. Follow and implement Information Security policies and guidelines. Ensure user satisfaction by applying good customer pinciples through providing constant resolution status feedback to users on all open tickets. Support users request and ensure user is satisfied before closing the tickets. Interact with vendors on applications and support functional areas. Interact with change initiators/owners and various Technology teams to provide technical support and impact analysis. 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲, 𝗦𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 1-2 years of IT experience in areas of End user computing Hands-on experience with Windows/Linux/Mac OS environments Experience on MDM security solution such as Intune and Jamf Strong vocabulary & communication skills Significant people management skills with a track record of leading a team, managing performance and mentoring Proven ability to set and meet aggressive goals/timelines. Highly motivated team player with a collaborative working style, capable of working with a diverse team Apply at hr@techsurgeinc.com ( Please Mention the Position in the Subject Line )

Bridge2Studio is looking for Project Manager for 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 domain who has 1 to 1.5 years experience. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ▪ Manage projects on Amazon, Walmart, TikTok Shop & other platforms ▪ Build smart upselling & cross-selling strategies ▪ Handle client communication with full professionalism ▪ Keep projects on track. 𝐒𝐚𝐥𝐚𝐫𝐲 𝐑𝐚𝐧𝐠𝐞: 80k - 90k (based on experience) 𝐒𝐡𝐢𝐟𝐭 𝐓𝐢𝐦𝐢𝐧𝐠𝐬: 9 PM - 6 AM 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: SMCHS, Karachi Kindly apply through: careers@bridge2studio.com and mention position in the subject line.

Imtiaz is Hiring: Product Manager | Karachi (On-site) What You'll Do Define and execute the product vision, strategy, and roadmap aligned with business objectives. Manage and prioritize the product backlog to deliver high-impact features. Collaborate with Engineering, UI/UX, QA, DevOps, Marketing, and Business teams to build customer-centric digital solutions. Conduct market research, customer interviews, and competitor analysis to identify growth opportunities. Lead the complete product lifecycle from ideation and development to launch and continuous improvement. Track product performance using analytics and customer insights to optimize user experience. Drive Agile product development through effective sprint planning, user story creation, and backlog refinement. Partner with stakeholders to ensure successful product launches and maximize business value. What We're Looking For Bachelor's degree in Computer Science or a related field. MBA or Product Management certifications will be an added advantage. 5+ years of Product Management experience, preferably in e-commerce, retail, or B2C digital platforms. Experience managing products throughout the full product lifecycle. Strong understanding of Agile/Scrum methodologies and tools such as Jira and Confluence. Hands-on experience with analytics platforms like Google Analytics, Mixpanel, or Amplitude. Excellent stakeholder management, communication, and leadership skills. Strong analytical mindset with a passion for solving customer problems through technology. Interested candidates are encouraged to apply by sharing their updated CV at jobs@imtiaz.com.pk.