Officer / Executive Customer Services
Views: 211
Posted: 2026-10-29
Expires: 2026-11-12
ExpiredCompany: 5th Pillar Family Takaful Limited
Position: Officer / Executive Customer Services
Requirements:
Qualification: BBA/ BS or related field.
Experience: Relevant/Fresh. Differently abled individuals and women are encouraged to apply.
Skills: Excellent verbal and written communication skills. Strong customer handling and interpersonal skills. Effective problem-solving and conflict-resolution abilities.
Responsibilities: Engage potential clients through calls, emails, and LinkedIn, understand client requirements, explain our services, follow up with leads, prepare proposals, and close deals.
Key Focus Areas
• Customer Query & Complaint Resolution
• Customer Escalation Management
• Inbound & Outbound Call Handling
• Customer Relationship Management
• Operational Reporting & KPI Monitoring
Key Responsibilities
• Monitor daily operations, track KPIs, prepare reports, and support process improvement initiatives.
• Handle inbound and outbound calls, including customer escalations.
• Resolve customer queries and complaints professionally, including situations involving dissatisfied or agitated customers.
• Respond to customer inquiries through calls and emails, providing clear information about products, services, terms, and conditions.
• Ensure timely resolution of customer requests in line with agreed service standards and company policies.
• Maintain positive customer relationships while ensuring compliance with applicable regulatory requirements.
• Provide accurate information about the company's products and services and uphold the company's reputation.
Salary: Market Competitive
Location: Karachi
Application Deadline: Immediate/ASAP.
Apply with CV at careers@5thpillartakaful.com mentioning the Job Title in the subject line.
📍 Karachi@5th Pillar Family Takaful Limited#Officer / Executive Customer Services🧳 Fresh Required🧳 Experienced Required
Social Media Executive
Views: 244
Posted: 2026-10-29
Expires: 2026-11-12
ExpiredCompany: Express Media Group
Position: Social Media Executive
Requirements:
Qualification: BBA/BS in Media Science, Business, Mass Communication, or a related field.
Experience: Relevant experience managing social media for drama/entertainment content. .
Fresh graduates are also encouraged to apply.
Skills: Proficiency in video editing using Adobe Premiere or similar tools. Passion for drama
content and social media trends.
Responsibilities:
• Create and manage content across Instagram, Facebook, and TikTok.
• Write engaging, platform-specific captions using relevant hashtags and trends.
• Schedule posts and engage with audiences through comments and messages.
Salary: Market competitive.
Job location: Karachi.
Application Deadline: Immediate/ASAP.
Apply with CV at: hr.socialmedia@express.com.pk mentioning the ‘Job Title’ in the subject line.
📍 Karachi@Express Media Group#Social Media Executive🧳 Fresh Required🧳 Experienced Required