IT Help Desk Support Specialist
Views: 88
Posted: 2026-05-08
Expires: 2026-05-22
ExpiredRequired: IT Help Desk Support Specialist - Karachi
Symmetry Group is seeking a skilled IT Help Desk Support Specialist (3+ years experience) to provide technical assistance to end-users and ensure smooth IT operations across the organization.
Key Responsibilities:
- Provide first-line support for hardware, software, and network issues
- Respond to support tickets via phone, email, and in-person
- Diagnose and resolve technical problems efficiently
- Install, configure, and maintain systems, software, and peripherals
- Assist with network connectivity issues and escalate when required
- Perform routine maintenance and system updates
- Document issues, solutions, and FAQs
- Support and train users on IT systems and applications
- Maintain accurate records of support requests
- Collaborate with the IT team to improve systems and services
Requirements:
- 3+ years experience in IT support or a similar role
- Strong knowledge of Windows, macOS, and/or Linux
- Familiarity with hardware troubleshooting and system configuration
- Good communication and problem-solving skills
- Ability to prioritize and work under pressure
- Basic networking knowledge (TCP/IP, VPN) preferred
- IT certifications (e.g., CompTIA A+, ITIL) are a plus
- Bachelorโs degree in IT, Computer Science, or related field preferred
Send your CVs at : careers@symmetrygroup.biz and hr@symmetrygroup.biz , mentioning "IT SUPPORT - KHI" in subject line.
๐ Karachi@Symmetry Group#IT Help Desk Support Specialist๐งณ Experienced Required
Posted: 2026-05-08
Expires: 2026-05-22
Expired๐ช๐ฒ ๐ฎ๐ฟ๐ฒ ๐๐ถ๐ฟ๐ถ๐ป๐ด: ๐๐ง ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ๐ฟ (๐ช๐ฎ๐ฟ๐ฒ๐ต๐ผ๐๐๐ฒ)
Al Razzaq Fibres (Pvt.) Ltd is seeking a proactive and skilled IT Officer to manage and support IT operations at our warehouse, Korangi, Karachi. The role requires hands-on experience in IT support, network, and system management to ensure smooth operations and minimal downtime.
๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป:- Bachelorโs degree in Computer Science, IT, or related field.
๐๐
๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ:- 2โ3 years of relevant IT support experience, preferably in warehouse or retail environments.
* Strong knowledge of networking (LAN, WAN, TCP/IP) and system administration (Windows/Linux servers).
๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
- Provide technical support for warehouse staff, resolving hardware, software, and connectivity issues.
- Monitor, maintain, and troubleshoot LAN/WAN networks, systems, and servers.
- Oversee installation, configuration, and upgrades of IT equipment (PCs, printers, scanners, handheld devices, etc.).
- Ensure smooth functioning of ERP, warehouse management systems (WMS), and related applications.
- Conduct regular system backups, data recovery tests, and security updates.
- Maintain IT inventory and ensure availability of spare parts/equipment.
- Liaise with vendors/service providers for IT hardware, software, and maintenance contracts.
- Support warehouse automation initiatives and provide training to staff on IT systems.
๐๐ฝ๐ฝ๐น๐ ๐ป๐ผ๐:- careers@alrazzaqfibres.com
๐ Karachi@Al Razzaq Fibres (Pvt.) Ltd#IT Officer๐งณ Experienced Required
Posted: 2026-05-08
Expires: 2026-05-22
ExpiredCompany: ZUE
Job Title: ๐ ๐๐ฆ ๐๐
๐ฒ๐ฐ๐๐๐ถ๐๐ฒ
Location: ๐ ๐ฎ๐ถ๐ป ๐ฆ๐ต๐ฎ๐ต๐ฟ๐ฎ-๐ฒ-๐๐ฎ๐ถ๐๐ฎ๐น, ๐๐ฎ๐ฟ๐ฎ๐ฐ๐ต๐ถ
Shift Timings: ๐ฌ๐ฒ:๐ฌ๐ฌ ๐ฃ๐ ๐๐ผ ๐ฌ๐ฏ:๐ฌ๐ฌ ๐๐ ๐ฃ๐๐ง
Working Days: ๐ ๐ผ๐ป๐ฑ๐ฎ๐ ๐๐ผ ๐๐ฟ๐ถ๐ฑ๐ฎ๐
Employment Type: ๐๐๐น๐น ๐ง๐ถ๐บ๐ฒ ๐ฎ๐ป๐ฑ ๐ข๐ป๐๐ถ๐๐ฒ
๐๐ผ๐ฏ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
โข Data Management & Reporting: Collect, analyze, and maintain data to generate accurate reports for business decision-making.
โข Database Maintenance: Ensure data integrity, security, and accuracy across all MIS systems.
โข Automation & Process Improvement: Develop automated reporting tools and dashboards for operational efficiency.
โข KPI Monitoring: Track and analyze key performance indicators (KPIs) to support business operations.
โข Technical Support: Assist teams with troubleshooting MIS-related issues and system enhancements.
โข Documentation & Compliance: Maintain proper records of reports, logs, and system updates for audit purposes.
โข Collaboration & Coordination: Work closely with IT, finance, and operations teams to align data strategies.
โข Trend Analysis & Insights: Provide business intelligence by identifying trends and patterns from data reports.
๐๐ผ๐ฏ ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐:
โข Bachelor's/Master's degree in a relevant field
โข Strong MS Excel and data reporting skills
โข Ability to maintain accurate records and databases
โข Experience in preparing daily, weekly, and monthly reports
โข Strong analytical and problem-solving skills
โข Good communication, documentation, and coordination skills
โข Detail-oriented with the ability to meet deadlines
๐ฃ๐ฒ๐ฟ๐ธ๐ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ป๐ฒ๐ณ๐ถ๐๐:
โข OPD and IPD Health facility for self, dependents, and parents
โข Life Insurance Coverage for self
โข Fuel Card for Male Employees
โข Free Pick & Drop for Female Employees
โข In-House Gym Facility
โข Paid Leaves & US Holidays
โข Referral Bonus
๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐:
Apply by sending your CV/Resume to careers@zueusa.com and mention the position in the subject line.
๐ Karachi