Posted: 2025-08-29
Expires: 2025-09-12
ExpiredWeโre Hiring: Junior HR (Remote)
Inovativex is looking for a Junior HR to join our team!
If youโre organized, proactive, and have strong communication skills in English, this is a great opportunity to start your HR career.
Requirements:
Must have a laptop & stable internet
Strong English communication skills
Fresh graduates or up to 6 months of HR/Admin experience
๐ Office Timings: 11:00 AM โ 08:00 PM (PKT)
(includes 1-hour break)
๐ This is a remote position โ work from anywhere in Pakistan.
๐ฉ Send your CV to: hr@inovativex.com
๐ Remote#Junior HR๐งณ Fresh Required
Head of Customer Success
Views: 0
Posted: 2025-08-29
Expires: 2025-09-12
Expired๐ข Position: Head of Customer Success
โฑ๏ธ Timings: 7 PM - 4 AM (PKT)
๐ Work Mode: Remote, Full-time
๐ฉ Apply Now: hr@themaddex.com
About the Role:
We are seeking an experienced and visionary Head of Customer Success to lead, scale, and elevate our customer success function. As a senior leader, you will be responsible for shaping the customer journey, driving retention and expansion, and ensuring that our customers achieve measurable success with our solutions. This role requires a strategic thinker with exceptional leadership skills, operational rigor, and a deep passion for customer advocacy.
Key Responsibilities:
โข Leadership & Strategy
โข Define and execute the long-term vision and strategy for the Customer Success department.
โข Lead, mentor, and inspire a high-performing team of Customer Success Managers, Onboarding Specialists, and Support staff.
โข Establish KPIs and frameworks to measure customer satisfaction, retention, and account growth.
โข Customer Retention & Growth
โข Drive net revenue retention (NRR), customer lifetime value (CLV), and expansion opportunities.
โข Partner with Sales and Marketing to design cross-sell/upsell initiatives.
โข Ensure proactive engagement, reducing churn through predictive analytics and health scoring.
โข Operational Excellence
โข Implement scalable processes, playbooks, and customer journey mapping.
โข Establish a customer health dashboard and implement automation where possible.
โข Collaborate with Product to incorporate customer feedback into roadmap decisions.
โข Executive Partnership
โข Serve as the voice of the customer at the executive table.
โข Provide regular reporting on customer insights, churn trends, and growth opportunities.
โข Build strong relationships with key accounts and act as an escalation point for critical issues.
Requirements:
โข 10+ years of experience in Customer Success, Account Management, or related functions, with at least 5+ years leading teams.
โข Proven success in scaling customer success operations in a high-growth SaaS or service-based environment.
โข Track record of improving customer retention, reducing churn, and driving expansion.
โข Strong leadership with the ability to build, motivate, and retain top talent.
โข Deep understanding of customer lifecycle management, journey mapping, and success metrics.
โข Analytical mindset with experience using tools like Salesforce, HubSpot, Gainsight, or similar CS platforms.
โข Excellent communication and executive presence.
๐ Remote#Head of Customer Success๐งณ Experienced Required
Solution Architect Lead
Views: 0
Posted: 2025-08-28
Expires: 2025-09-11
Expired๐ Weโre Hiring: Solution Architect Lead
๐ Remote โ Pakistan (Working Hours: U.S. EST or CT)
Are you a problem-solver with strong communication, technical skills, and leadership skills?
Weโre seeking a Solution Architect with a Software Engineering background, coupled with a strong understanding of designing end-to-end solutions in a fast-paced global enviroment.
As a Software Engineer, youโll play a critical role not only in coding but also in project discovery, scoping, high-level architecture, product design, analysis, and client success management. Youโll collaborate with global teams and lead technical discussions to ensure project excellence.
๐ Key Responsibilities:
Exposure to CRM platforms such as SFDC, Service Now, and others
Solution Design and development with the highest quality
Client-facing discussions and solution walk-throughs
Participate in project discovery sessions with clients to gather requirements
Define project scope and technical feasibility in collaboration with stakeholders
Generate high-level architecture and system design for scalable applications
Conduct product analysis and design for new features and enhancements
Collaborate with cross-functional teams to ensure successful project delivery
Lead and mentor junior developers, ensuring code quality and best practices
Work closely with clients for success management and post-deployment support
Monitor performance, resolve issues, and continuously optimize solutions
Requirements:
Bachelorโs or Masterโs degree in Computer Science, Software Engineering, or related field
Minimum 3 years of professional experience in software development
Understanding of at least one modern tech stack (e.g., JavaScript/Node.js, Python/Django, Java/Spring, .NET, etc.)
Proven ability to design scalable enterprise designs.
Excellent written and verbal communication skills in English
Experience with Git, cloud platforms (AWS/Azure/GCP), and agile project management tools
Strong analytical, problem-solving, and leadership skills
๐ก Bonus Points:
โญ Prior experience in leading teams and defining technical strategies
โญ Strong knowledge of project scoping and discovery methodologies
โญ Familiarity with tools like JIRA, Trello, Asana, and collaboration platforms
โญ Familiarity with pre-sales processes and platforms.
โญ Exposure to client-facing roles or client success management
โญ Experience working in remote, cross-cultural teams
๐ฉ How to Apply:
Email your resume and a short cover message to:
๐ง rida.khan@pakamglobal.com, cc info@pakamglobal.com
Subject Line: Application โ Software Engineer (Remote โ Pakistan)
๐ Remote#Solution Architect Lead๐งณ Experienced Required
Multiple Positions
Views: 0
Posted: 2025-08-28
Expires: 2025-09-11
Expired๐ข Weโre Hiring โ Multiple Positions at Macrosoft Pakistan ๐
Macrosoft Pakistan is looking for talented professionals to join our growing team. If youโre passionate about cutting-edge technologies, cloud platforms, and building secure, scalable solutions โ we want to hear from you!
1๏ธโฃ Senior Java Developer (Backend)
๐ Experience: 5+ years in Spring Boot & Spring Batch.
Key Skills: Java, Spring Boot, AWS (S3, API Gateway, AppSync), REST APIs, Microservices, Docker, SQL & NoSQL Databases.
Nice to Have: Healthcare or Pharma domain experience.
Responsibilities:
Build and maintain secure backend APIs & systems.
Work with cloud-based architectures on AWS.
Implement CI/CD pipelines and containerized deployments.
2๏ธโฃ Machine Learning Engineer (Remote)
๐ Experience: 4โ5+ years in ML Engineering.
Key Skills: Python (scikit-learn, PyTorch, pandas), AWS SageMaker, ECS, Flask/FastAPI, MLOps, CI/CD.
Nice to Have: Docker, large datasets, healthcare/pharma experience.
Responsibilities:
Deploy & maintain ML models on AWS SageMaker & ECS.
Build scalable APIs & data pipelines.
Monitor and manage ML model lifecycle.
3๏ธโฃ Full Stack Developer (.NET + Angular) (Remote)
๐ Experience: 6+ years in full stack development
Key Skills: C#, ASP.NET Web API, Angular (latest), SQL Server, Microservices, TypeScript, HTML/CSS, Git.
Nice to Have: Leadership experience for team guidance and code reviews.
Responsibilities:
Develop dynamic web applications with .NET backend & Angular frontend.
Optimize SQL queries & database performance.
Lead and mentor development teams.
4๏ธโฃ QA Automation Engineer (Remote)
๐ Experience: 5+ years in QA Automation.
Key Skills: Java, Selenium, TestNG/JUnit, API Testing, CI/CD, Git.
Nice to Have: Experience with cloud-based testing, performance testing tools (e.g., JMeter), and Agile/Scrum environments.
Responsibilities:
Design and develop automated test scripts using Java + Selenium.
Execute regression, functional, and integration testing.
Collaborate with developers to ensure quality across the SDLC.
Maintain and enhance automation frameworks.
๐ผ Why Join Macrosoft Pakistan?
Work on impactful global projects
Collaborative, growth-focused environment
Opportunity to work with modern tools & cloud platforms
๐ฉ How to Apply:
Send your resume to Shahmin@innovatixinc.com with the position title in the subject line.
๐ Remote#Full Stack Developer (.NET + Angular)#Senior Java Developer (Backend)#Machine Learning Engineer#QA Automation Engineer๐งณ Experienced Required